At StudySolo.com, we strive to deliver high-quality, personalized one-to-one live tuition sessions. Due to the nature of our services—which require prior scheduling, educator availability, and time commitment—we do not offer cancellations or refunds once a session or package has been booked and confirmed.

Once a tuition session or plan is booked:

• The booking is considered final.
• You will not be able to cancel the session for a refund.
• Tutor time and resources are reserved exclusively for you.

We maintain a strict no refund policy under all circumstances, including but not limited to:

• Missed or forgotten sessions
• Changes in personal schedules
• Technical issues on your end (e.g., internet or device problems)
• Dissatisfaction after a completed session

In select cases, rescheduling may be possible with prior notice and tutor availability. This is notś guaranteed and is offered solely at our discretion. Please contact our support team at least [insert minimum hours, e.g., 24 hours] in advance if you need to request a reschedule.ḍ

In rare and exceptional cases (such as verified system errors or tutor unavailability), our team may assess the issue and offer an alternative solution such as:

• Rescheduling with another tutor
• Credit toward a future session
• These decisions are made on a case-by-case basis and are not considered standard practice.

If you have any questions or concerns about this policy, feel free to reach out:

📧 Email: support@studysolo.com
🌐 Website: https://www.studysolo.com

Note: By using our services, you agree to abide by this Cancellation and Refund Policy.