Terms and Conditions
Welcome to www.studysolo.com (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our one-to-one live tuition services (“Services”) via www.studysolo.com (“Website”). By booking or attending a session, you agree to these Terms. If you do not agree, please do not use our Services.
1. Eligibility
You must be at least 18 years old to create an account or book tuition sessions.
Students under 18 must have a parent or legal guardian book sessions and supervise as required.
2. Services Provided
We provide live, one-to-one tuition sessions via [video call / audio call / online classroom platform] in subjects listed on our Website.
Lessons are conducted at the agreed date and time via our designated platform.
We may modify, suspend, or discontinue the Services at any time.
3. Booking & Payments
All sessions must be booked in advance through our booking system or by direct arrangement.
Payment must be made before the lesson begins unless otherwise agreed in writing.
Session fees and packages are listed on the Website and may change without prior notice (changes do not affect confirmed bookings).
4. Student Responsibilities
Ensure you have a stable internet connection, a suitable device, and required learning materials.
Attend sessions on time — lost time due to late arrival will not be made up.
Engage respectfully with tutors and avoid disruptive or inappropriate behavior.
5. Tutor Responsibilities
Deliver lessons professionally, punctually, and in accordance with the booked subject and level.
Provide relevant learning materials or resources when agreed in advance.
Maintain a respectful, safe, and supportive learning environment.
6. Code of Conduct
Any form of abusive, offensive, discriminatory, or inappropriate behavior will result in immediate termination of the session without refund.
Students must not request or share personal contact details outside the platform without permission.
7. Intellectual Property
All lesson materials provided by the tutor are for personal learning use only.
You must not copy, distribute, or use lesson content for commercial purposes without written consent.
8. Recordings
Lessons may only be recorded with mutual consent of both tutor and student (or parent/guardian for minors).
Unauthorized recording or distribution of lessons is strictly prohibited.
9. Limitation of Liability
We are not responsible for academic outcomes, exam results, or other performance measures.
We are not liable for technical failures, internet outages, or third-party platform issues beyond our control.
Our liability for any claim is limited to the amount paid for the specific session in question.
10. Privacy
We collect and process personal information in accordance with our Privacy Policy.
All information shared during sessions will be kept confidential except where disclosure is required by law.
11. Termination
We may suspend or terminate access to our Services if you breach these Terms.
You may stop using our Services at any time, but refunds will be subject to our cancellation policy.
12. Governing Law
These Terms are governed by the laws of India/Uttar Pardesh.
Any disputes will be handled exclusively in the courts of High Court Of Lucknow, Uttar Pardesh , India.
For questions regarding these Terms, please contact:
📧 Email: support@studysolo.com
🌐 Website: https://www.studysolo.com
Note: By using our services, you agree to abide by this Terms and Conditions.